Disaster recovery for retailers: Protecting your business from ransomware and cyber attacks

Disaster recovery for retailers: Protecting your business from ransomware and cyber attacks

In today's retail landscape, businesses of all sizes are increasingly vulnerable to cyber attacks, particularly ransomware attacks that target IT infrastructures. Ransomware is a type of malware that encrypts the victim's data, making it inaccessible until a ransom is paid. These attacks can disrupt operations and lead to significant financial losses, as the retailers are unable to process purchases. 

Research done by Sophos in 2023 shows that retailers increasingly struggle to prevent ransomware attacks before data encryption:

• In 2023, only 26% succeeded in preventing data encryption.

• In 2022, 28% succeeded in preventing data encryption.

• In 2021, 34% succeeded in preventing data encryption.

These statistics prove that the retail sector increasingly struggles to prevent ransomware attacks, while the attacks become more sophisticated.

To help retailers protect themselves against these threats, we have created a unique Disaster Recovery Package that helps you to quickly recover from such attacks and keep your business running. With it, you can minimize downtime, preserve business continuity and continue generating revenue.  

Why Focalpay? 

With our Disaster Recovery Package, retailers that have been targeted by a cyber attack can get their IT sales systems up and running within hours - using our Scan & Pay. For retail businesses that want to get manned tills back up and running after an attack, it usually takes 1-2 x business days with Focalpay. These estimates are based on the complete sign up and onboarding process. 

Our team of experts will provide you with comprehensive incident response and communication guidance, to help you get your IT sales systems back to full operational state, and manage the crisis effectively to protect your brand reputation.

How our disaster recovery works

Step 1: First hours

With Focalpay, you can activate self scanning for your customers, even if you’ve not been signed up or used Focalpay before. 

• All you need to do is onboard yourself, and create your store. 

• Thereafter, with the tools provided, export your master data from your ERP system and easily import it in Focalpay’s platform. 

• Print the QR code that customers will use to access self scanning. 

• You’re good to go - your customers can start scanning products! 

Step 2: 1-2 days

Updating your checkout and/or self checkouts with Focalpay’s software. 

• Set up your staff in the backoffice. 

• Set up your payment methods (we have ready integrations with the large PSP providers) in the backoffice.*

• Using Focalpay’s provided disaster recovery services, connect your cashier system to your preferred devices. 

• You’re ready to start selling with Focalpay’s checkout! 

Step 3: 3 days - 1 week

Fully functional self service, cashier and backoffice. 

• After you’ve imported articles, prices and created your stores and staff, you will be able to access Focalpay’s entire platform. 

• Once you start using the platform, statistics and reports on the previous sales made in the Focalpay platform will be available to you. 

• We also offer services where we import your old data into Focalpay, if you want to start using Focalpay as your primary checkout software. 

Signing up for our Disaster Recovery Package helps you safeguard your business against the ever-increasing threat of ransomware and cyber attacks. With our cloud-native, innovative commerce platform, you can minimize downtime, protect customer data, and maintain business continuity.

Contact Focalpay today to learn more, we're here to help you protect your business and ensure its success.

Please note: For retailers who want to be proactive and well prepared for cyber threats, we recommend our backup solution which enables zero down-time. For more information on how to integrate our full platform as a fallback, please contact our sales department today or read our article on the topic here. 

*If you don’t have the integrations with the same PSPs that we offer, please note that the activation is different, you will need to use the same PSPs that we offer.