Backoffice

Our AI-enabled backoffice is truly one of a kind, thanks to our decoupled architecture that enables you to cherry-pick the features you want to use.

Backoffice

Setting your retail business up for success

The Focalpay backoffice includes AI tools for pricing and campaigns, traditional pricing and campaign management, item management, in addition to payment option management. All of this has been developed with internal and external APIs, for maximum flexibility. This enables you to manage everything related to your e-commerce or physical store, from payments to campaigns, with the click of a button. Our decoupled architecture enables you to either use our entire backoffice, or cherry pick a feature or service you want, for example our Campaign Engine.

AI features

Enabling unprecedented levels of retail innovation

Our backoffice includes unique AI features, which enable retailers to manage prices and campaigns more efficiently than ever before.

The Focalpay AI tools combine Natural Language Prompts with an interactive UI, which is a unique offering - and one step ahead of most AI tools out there.

Our AI makes information accessible that retailers were previously unaware of in the blink of an eye, frees up time for merchants and staff and enables proactive, dynamic and automatic pricing and campaign management.

Proactive store management

The admin panel

In our backoffice admin panel, you can proactively manage everything related to your chain, store network and e-commerce. You can manage products, prices, campaigns, and add or edit payment methods to your checkout. Our backoffice also enables you to see checkout and payment statistics, analyze trends and habits of your customers, and close the books for the day.

The software is built to support your stores, exceed customer expectations, empower store staff and last but not least increase business margin. The backoffice offers:

AI price and campaign management, enabling you to manage prices with unmatched efficiency.
Advanced notifications that enable retailers and staff to manage tasks in real time (transaction, staff, price/promotion).
Chain support for running a mix of different store and chain setups with central- and decentralized control.
Article-, price- and campaign management.
Redundancy - machine learning module to monitor and detect disturbances for payment methods, to proactively swap to alternative payment providers in case of any disturbances.
Roles, Authority/Responsibilities.
Payment methods can be managed with one click: Swish, card, Account-to-Account, Klarna, Rivr, Apple Pay, Samsung Pay, Alipay, cash. Digital receipts and age verification.
Exit Gate integration, Deposit, Lockers, Scales, cash handling, Bench and hand scanner.

Freedom of choice

Managing payments in your backoffice

The service is available via our payment management service, and harmonizes different value service providers. This makes mobile payments seamless and instant for all actors involved. As a result, our Payment Service reduces interactions between payment, banking and card vendors during each transaction by 50%. And last but not least, the reduced interactions enable you to lower your transaction fees by 60%.

Freedom of choice with limitless payment options - A2A, mobile, card, cash, invoice, credit.
Improved margins with up to 60% lower transaction fees.
Super-easy QR code initiating mobile payment.
Real-time access to funds.